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Psychiatric Bulletin (2003) 27: 96-98. doi: 10.1192/pb.27.3.96
© 2003 The Royal College of Psychiatrists
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Psychiatric Bulletin (2003) 27: 96-98
© 2003 The Royal College of Psychiatrists

A survey of referrers' satisfaction with a regional forensic psychiatric service: what do they want?

Maria Papanastassiou, Specialist Registrar in Psychiatry

Paterson Centre for Mental Health, St Mary's Hospital, London

Sean Roche, Specialist Registrar in Psychiatry

University College Hospital Psychiatric Training Scheme, London

John Boyle, Consultant Adult Psychiatrist

Bexleyheath Centre, 4 Emerton Close, Bexleyheath DA6 8DX

Richard Baxter, Consultant Forensic Psychiatrist and Paul Chesterman, Consultant Forensic Psychiatrist

NorthWest Thames Regional Forensic Psychiatric Service, Southall, Middlesex

Declaration of interest

None.

AIMS AND METHOD

The perceptions and expectations by referrers of assessments performed by a medium secure unit were examined in order to ascertain areas for possible improvement. All referrals to two teams at the North West Thames Regional Secure Unit were monitored over a 6-month period. A self-report questionnaire was sent to each referrer, in cases where an assessment and forensic report had been completed.

RESULTS

Assessments and forensic reports were completed (and questionnaires sent to referrers) in 63% of total referrals (32 out of 51). The response rate to the questionnaire was 81% (26 out of 32). Many referrers wanted the assessments and report to be completed in 2 weeks. Most referrers were satisfied with the quality of the report received and the majority were happy with the risk assessment.

CLINICAL IMPLICATIONS

Referrers want forensic assessments to be of a high quality and to be performed quickly. Recommendations for service development are suggested.






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