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Sharing letters with patients and their carers: problems and outcomes in elderly and dementia care

Oxleas NHS Trust, Memorial Hospital, Shooters Hill, London SE18 3RZ, e-mail: adrian.treloar{at}oxleas.nhs.uk

Dimitrios Adamis, Consultant in Old Age Psychiatry

Oxleas NHS Trust, Memorial Hospital, London SE18 3RZ

AIMS AND METHOD

In a cross-sectional survey, we assessed the attitudes of older patients and their carers towards receiving copies of letters about them and the effects upon outcomes of sharing letters. We also studied the opinions of consultants onletter-sharing.

RESULTS

Few old age psychiatrists shared letters with patients or carers, and many had concerns about this practice. In contrast, letters were considered ‘very welcome’ by 87% of patients and carers who received them, and 81% of those who did not would be ‘very pleased’ to receive them. Patients and carers who had received letters had significantly better knowledge of their care plan, whom to contact and ways of making contact with services.

CLINICAL IMPLICATIONS

Despite concerns expressed by psychiatrists, our findings support the sharing of letters with patients and carers of patients with dementia in old age psychiatry services.

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